Support
Boda is a small operation in Utah, and support is a person reading email rather than a ticket queue. Write to help@pilastudios.com and you will get an answer, usually within a business day.
If you are reporting a listing, a message or a person, say so in the subject line and it gets looked at first.
Common questions
Do I need an account to use Boda?
No. Browsing, searching, the map and every listing are free and anonymous. An account is only what makes something yours — your boards, your plan, and sharing it with whoever is helping. You are asked for one when you reach for something worth keeping, and not before.
How do I delete my account?
In the app: Profile → Your account → Delete account. Everything you made goes with it — your boards, your plan and the items in them — and it cannot be undone. If you would rather we did it for you, write to help@pilastudios.com from the address on the account.
A listing has the wrong details. How do I fix it?
If it is your business, claim the listing and edit it yourself — the listing page has a link for that. If it is not, tell us what is wrong and we will check it against the source. We research facts from public sources and correct them on the business’s word.
Why do some listings have no photos or reviews?
Because we will not invent either. We do not use photography that is not the vendor’s own, and we do not publish ratings or reviews written by anyone other than a real customer. A listing with no photo is one the business has not added one to yet.
I want to report a listing, a message or a person.
Use the report control in the app, or write to help@pilastudios.com with a link or a screenshot. We read every report and act on the ones that need it — impersonation, offensive material and anything misrepresenting a real business are all removed.
I am a vendor. What does listing cost?
Listing is free, and a free listing carries your phone, email and booking link from the first day, so couples can reach you directly. Boda Pro adds the Boda inbox — every enquiry in one place, with a record of what was said — and a full photo gallery. Paying does not buy a better spot: free and paid listings appear to couples exactly the same.
How do I cancel Boda Pro?
In the app: your business → Settings → Your plan, which opens the Stripe billing portal. Your card, invoices, switching monthly to annual and cancelling all live there. Cancelling leaves you Pro until the end of the period you have already paid for.
Privacy and terms
Our privacy policy and terms are the other two pages worth knowing about.